Process

Consulting

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For several years now I have been consulting with a wide variety of clients to help them improve their processes and systems. If you bring me in, note that I am trained as a socio-technical systems analyst and make a couple of core assumptions:

1) Every system exists in its present form for some reason (nothing is totally irrational, there is probably someone with some power and control who wants things to be as they are)

Project Management - software considerations

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My dissertation research and prior work centers heavily on project-based work. I did not intend to study project management originally. It simply emerged that work life is getting organized around projects, particularly high tech work and strategic work - my areas of consulting and study. As a result, I have become a project management researcher. One basic project management resource everyone should know is the Project Management Institute.

Workflow

I recently received a grant from the Salesforce.com Foundation for approximately $15,000 annually, indefinitely extendible. I have been using the software provided to explore the intergration and ease-of-use potential of software services on demand and how they provide workflow capacity to businesses.

I have also been developing and experimenting with open-source workflow tools including the Galaxia workflow tool and the workflow module in Drupal. None has particularly impressed me as well-done yet, even the more complex ones that enable full flow modeling, simulation, and optimization

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