Radical Innovation

This week Bill Gates noted that we need better modeling tools for software in order to solve some of the persistent and hardest problems facing the planet. I agree, but I would suggest to him that we not only need better tools. We also need better concepts and techniques for modeling. Som research on modeling human-machine systems by my friend Andrew has indicated that modeling techniques still lack meaningful representation in complex systems [1]. I have reviewed a number of papers this year analyzing Gantt charts and their capacity to improve project management. In each case, Gantt charts tend to get used as eye candy with no impact on improving project outcomes. The idea is to have a representation a group can use to jointly visualize complex data and understand it [2], but these current representations are still inadequate. So, simply making software that add digitizations of current concepts will not be enough. We need new concepts.

In the healthcare space, we are beginning to see huge investments in health information technology from the US Federal government influence the direction of development. Meanwhile, integrated clinical information systems at hospitals in the 1980s found huge challenges integrating data and providing a managerial value to the health providers. Indeed, they were deisgned to help the administrators with their analytics and quarterly reports to CMS or other regulartory bodies.

Lately, the IT world has been humming with a variety of acronyms and buzzwords as usual. We hear about SOA and ITIL as well as "virtualization." Here virtualization generally refers to the ability to separate the computational capabilities associated with a business process from specific servers or other hardware. In effect, grid computing in which any terminal on a given grid can access the functions available.